Contact & Connect


Did you know we have a Provider Only line? 816-474-0052 rings through a back line so you can reach us anytime between 9:00am and 5:00pm CST.

In working with Smiles Change Lives, there are several team members that you’ll be in regular contact with. Here is a handy guide to know who to reach out to on various topics.


Program Specialists


Our Program Specialists are the ones responsible for processing applications that come in, matching qualified candidates with our providers, and communicating with the various team members in our provider’s offices. They are the ones that keep the wheels turning.


Taylor Hirth – taylor@smileschangelives.org
(Manages the East and West Coast)




Sarah Keen – sarah@smileschangelives.org
(Manages the Midwest from TX to Canada)



Director of Provider Services


This is the “go to” person when things escalate with a family. He works directly with all SCL Providers and their teams. When a new provider comes on board, this is the person that will facilitate an orientation call to explain our processes and answer questions.

Alexis Barclay – alexis@smileschangelives.org


Director of Marketing


This is the person responsible for coordinating efforts with the SCL website, digital presence, advertising, SCL collateral and promoting the efforts of our providers in their local community and to their referring general dentists.

Melanie Johnston – melanie@smileschangelives.org

Other Team members include:

  • Lisa Shepard – Exec Director of Administration
  • Gracie Harrison – Director of Volunteer Services
  • Janell Pallanich – Legal Counsel

Click Here for More Information about Our Team


Connect with Us


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